WHAT IS DOGGIE DAY CARE?
Doggie Day Care is a day of off leash play where your dog mingles and socializes with other dogs in a pack all day under the watchful eyes of a staff member especially trained to monitor off leash play. Some dogs find this is easy to do and they thoroughly enjoy it. Other dogs might need extra time to make friends but with time and guidance, they also do well in Day Care. Neutered adult dogs or un-neutered puppies between the 4 to 6 month age with all their vaccinations can attend. When the puppies grow from immature pups to semi-adults they must be neutered to continue in Day Care.
CAN MY DOG COME TO DAY CARE?
Finding out is as easy as one, two, three!
- CALL 281-835-4445 so we can answer any questions you may have about Doggie Day Care and set up a time to tour the facility and see dogs in the play group. You will be asked provide proof of vaccinations and some basic information about you and your dog for general record keeping. An information sheet will be provided to explain how Doggie Day Care Works at Fondren 5 Star Kennels.
- SET UP A DATE FOR TEMPERAMENT TESTING and introducing your dog into a day care play group. For the safety of your dog and the ones already in Day Care, all dogs are evaluated prior to enrolling in Doggie Day Care. It is necessary that you drop off your dog in the morning the day of testing and plan to pick up in the afternoon. You will receive an Evaluation Report at the end of the day describing how the day went for your dog.
- SCHEDULE YOUR PLAY DATES -determine how often and which day of the week you want then see if that day’s group provide the best fit for your dog.
RESERVATIONS
Reserve your sessions in advance. Groups are small and fill up quickly. Space is available on first come, first serve basis. If you have a standing reservation for certain days (M-W-F or T-T) and fail to cancel when you cannot bring your dog, you will be charged for missed days. We will continue to book , hold and charge for pre-paid pass days unless notified otherwise by owner of record.
DAY CARE HOURS 8am to 5pm MONDAY – FRIDAY—CLOSED HOLIDAYS
Check in your dog for each scheduled session at the front office. There are no half days except for dog who combine lodging and Day care Plus. We advise bringing your dog early in the morning. Dogs missing their reserved session or dogs picked up any time between 10:00am and 6:00pm will still pay for a full day care day. Payment is expected at the end of each session unless using a pre-paid pass.
DAY CARE PLUS
For your dog’s social enjoyment, fun and play, Day Care Plus is offered as an Activity selection. Day Care Plus dogs must pass a temperament examination before entering into play group activities. Qualified dogs can select DAY CARE PLUS to join the Daycare Pack for a half day a full day.
EARLY / LATE HOURS and AFTER HOURS CHARGES
We can accommodate early arrivals between 7:30am and 8:00am by special arrangement only. Late pick ups after 6:30pm will be charged a late fee. To avoid additional charges, please be on time for arrival and pick up at the end of the day.
CANCELLATIONS
Cancellations for scheduled day care sessions must be received within 24 hours of the visit. Please notify the office before 10:00am the day before if your dog will not be attending. For Monday sessions, this means by 10:00am. Friday. You will be charged for day care reservations that are not cancelled.
DAY CARE FEES AND PRE-PAID PASSES
If you know you want your dog to be in Day Care on a regular basis, your best value is pre-paid pass which are available in 10 day, 20 day and thirty day passes. All pre-paid passes have an expiration date and are non-refundable. Your savings increase with each level of purchase.
COLLARS / LEASHES
Your dog must be leashed at arrival and departure, however for the safety of your pet at play, collars will not be worn during the Day Care Session.
SICKNESS / ACCIDENTS / VET VISITS
We reserve the right to refuse dogs who are ill. If your dog becomes ill after arrival, we will quarantine your pet and make him as comfortable as possible while we call you for a pick up or arrange to meet you at your Vet office.
FOOD / MEDICATIONS
We will feed and medicate at no additional charge. Meals, snacks and Medications, for that day only, must be identified and labeled with dog’s name and owner’s last name and brought to Day Care in a zip lock baggie.
WHEN A DOG BECOMES A DANGER
At times, when a dog becomes a danger to the others in the play group, they are removed for a rest time or a time out. The dog in question is reunited with the pack after setting out a while to see if they are able to resume safe play. If , however, they continue the detrimental behavior such as excessive barking, bullying, humping, sniping or other unacceptable behavior, the dog will be removed from the group for the rest of the day and may not be able to join a play group until they are re-evaluated.